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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Barb Torio

March 9, 2023

5  out of  5 rating by Barb Torio
"Absolutely the best service, support and full of information!! I've been with Rex for several years with coverage on Homes, Cars, Camper etc.! Most recently a Huge Thank You to Chris!!"

Doug Meyer

January 30, 2023

5  out of  5 rating by Doug Meyer
"Suzanne is a true professional in the insurance business!! I have been going to her for help with my insurance needs for 40years!"

cassie reyes

September 21, 2022

5  out of  5 rating by cassie reyes
"Suzanne is amazing 💖💖"

Darlene Fisher

September 10, 2022

5  out of  5 rating by Darlene Fisher
"Chis took Great care of my dad and his business"

Cody Lepiarz

August 25, 2022

5  out of  5 rating by Cody Lepiarz
"I am always so happy with this office! The reps are so knowledgeable and relatable! They take their time explaining everything and are always available to answer questions. Suzanne is the best and I would highly recommend her!"


May 18, 2022

5  out of  5 rating by J D
"Super happy with how easy and fast it was to get a policy with them. And thank you to Heather for being so easy to work with!!"

David Bartlett

February 23, 2022

5  out of  5 rating by David Bartlett
"Heather did a great job getting us all the info and processing the paperwork - a job well done! Thank you!"

Chelsie Hartbarger

February 21, 2022

5  out of  5 rating by Chelsie Hartbarger
"Great insurance company. The staff is always very helpful and friendly. They always answer the phones right away and are eager to assist!"

Kyle Brooks

February 21, 2022

5  out of  5 rating by Kyle Brooks
"Heather rocks! She’s always helpful and takes care to explain things to me."

Christine C

February 21, 2022

5  out of  5 rating by Christine C
"Suzanne is so awesome, friendly, informative, and professional to work with. She has been taking care of my life insurance needs for me and my family for 25+ years."

Rachael Clepper

January 5, 2022

5  out of  5 rating by Rachael Clepper
"Heather Ford is amazing. Every time I have a question she is very prompt in answering. She keeps contacted with me via e-mail because it works best for me. She is great at getting things done fast when I have situation's that require such. Thank you!!!"

Bernadette Terry

October 25, 2021

5  out of  5 rating by Bernadette Terry
"Suzanne Donahue is always professional and has wonderful "bed side manner" so to speak. She makes clients feel comfortable. She is also very knowledgeable about her job. I enjoy my interactions with her."

Luke Sims

June 29, 2021

5  out of  5 rating by Luke Sims
"Rex and his staff go above and beyond to ensure you are properly insured and paying a fair price. Great customer service. They always answer their phones and are more than happy to help if you drop by. Easy office to access on Reynolds road. Highly recommend for any insurance needs."

Elizabeth Snyder

June 16, 2021

5  out of  5 rating by Elizabeth Snyder
"Knowledgeable, responsive, and treats you like family!"

Sue Grant

June 8, 2021

5  out of  5 rating by Sue Grant
"Love Rex Sims and his staff. They have always helped me and my family. Suzanne is our go to lady! She’s been helping us since my daughter was little and now helps her with her littles. It’s like family when we go see them."

Amanda Zunk

June 8, 2021

5  out of  5 rating by Amanda Zunk
"I’ve had State Farm insurance since I started driving. Suzanne is amazing! She’s always super helpful and informative. Thanks to her my family and I are protected."

Grateful Prof

June 8, 2021

5  out of  5 rating by Grateful Prof
"Suzanne & the rest of the Rex Sims team are true professionals. Suzanne in particular patiently offers me useful advice – thank YOU, Suzanne! :-)"

Jamie Burgy

May 25, 2021

5  out of  5 rating by Jamie Burgy
"My family (3 generations) has been with Rex Sims office every since I can remember. Staff has ALWAYS gone above and beyond to help with all our insurance needs. My absolute favs are Suzanne and Heather !!! Give them a call and they will get you the best deal possible."

Deborah R

May 24, 2021

5  out of  5 rating by Deborah R
"I absolutely love Suzanne at Rex Simms....I look forward to seeing her each time I go!"

Christy Prossen

April 30, 2021

5  out of  5 rating by Christy Prossen
"Great insurance staff"

Joel Tschantz

April 26, 2021

5  out of  5 rating by Joel Tschantz
"I work with Heather Ford (for many years)...she is always friendly, responsive, and very helpful...I highly recommend Rex Sims office and especially Heather!"

Carol Sass

April 17, 2021

4  out of  5 rating by Carol Sass
"Always helpful and explain things in detail."

Sharon Hersch

April 17, 2021

5  out of  5 rating by Sharon Hersch
"Always there to help when needed. Very professional and knowledgeable. Wouldn’t go anywhere else."

Kristi Hoffman

April 12, 2021

5  out of  5 rating by Kristi Hoffman
"Great office! They have handled all my insurance for years. Always prompt and professional."

Cynthia Bramson

January 21, 2021

5  out of  5 rating by Cynthia Bramson
"I have been very pleased with Rex Sims and his office staff. I have been with Rexs' office for over 25 years. When I have ever needed them they have been prompt and helpful. When my son moved back to Toledo this past year he made sure that he got Rex Sims' office for his home and car."