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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Yeack

Deborah Yeack

August 8, 2025

5  out of  5
rating by Deborah Yeack
"Im totally happy with what you helped us with it already Chris"
We responded:
"Thank you for taking the time to share your thoughts and for the great review! We’re glad that we could help you out. We look forward to working more with you in the future. Chris is great ! Rex "
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Nate Hillman

July 29, 2025

5  out of  5
rating by Nate Hillman
"Very impressed with Rex and his office staff. My wife and I have three teenage drivers on our policy. Ann and Rex did a great job working to make our premiums more affordable as each driver was added. He is attentive to the needs of each client, and his staff is extremely welcoming in person and over the phone. We spent many years with a local Progressive agent, and wish we would’ve switch to State Farm sooner!"
We responded:
"Nate Thank you so much for your 5-star review! We want to be in tune with our customers' needs and we hope that we are. We hope to take great care of you and your family for many years to come. Rex "
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renee black

July 25, 2025

5  out of  5
rating by renee black
"Donna helped me so much today. I truly appreciate her . Lovely staff. Betsy and Donna are very helpful and nice."
We responded:
"Renee, Thank you for your positive feedback! It is so good to hear how helpful my staff is. Donna and Betsy are great and i am so thankful to have them in my office. We are all here to serve you. Rex "
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Joshua Felix

July 7, 2025

5  out of  5
rating by Joshua Felix
"Chris Battaglini is very easy to work with and always quick to respond. We've been very happy with Rex Sims's office and services. Highly recommend."
We responded:
"Joshua, Thank you so much for the great review! It’s our pleasure to assist you with your insurance needs. We want the process to be smooth and easy. Thank you for shouting out Chris, she does a great job here in the office. Rex "
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Moaiad Almousa

July 3, 2025

5  out of  5
rating by Moaiad Almousa
"Great service!"
We responded:
"Moaiad, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rex"
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Marv Jones

June 27, 2025

5  out of  5
rating by Marv Jones
"Great agency to work with. Chris has always taken care of any problems or needs. Very quick and efficient service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. It is so good to hear that you enjoy working with us. We want things to be easy and go well for you. ( and Chris does a great job of that). Thank You ! Rex "
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Daniel Billett

June 27, 2025

5  out of  5
rating by Daniel Billett
"Great office, Chris is super kind and helpful. Have always met all of our families needs."
We responded:
"Thank you ! We appreciate your great review. Our goal is to provide great service and help our customers in any way we can. So glad that Chris has helped you so well. Rex "
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Cyd Heringhauser

June 27, 2025

5  out of  5
rating by Cyd Heringhauser
"I work with Chris Battaglini for my Insurance needs and she is amazing. Explains everything and always helps whenever I have any questions. Getting ready to get life Insurance soon, she is very patient and goes over all the options. Great people and great Insurance Company."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rex"
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Chloe Schalk

June 27, 2025

5  out of  5
rating by Chloe Schalk
"My agent Chris is absolutely amazing. She is always looking for the best deals that best suit my plan. I’m getting great discounts on the drive safe and save app as well. Seriously top tier insurance!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to hear that you so satisfied with your service. Chris sure does do a great job and i am thankful to have her. Rex "
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Herneika Johnson

June 27, 2025

5  out of  5
rating by Herneika Johnson
"Chris helped me tremendously! Thanks Chris!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. It is great when i hear that my staff is helping my customers so well. Chris is great! Thank You, Rex "
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Skyler Barnhart

June 26, 2025

5  out of  5
rating by Skyler Barnhart
"Been with this insurance agency for years and Chris has to be one of the most outstanding people I’ve ever met. Any questions, concerns, or needs have been handled in little to no time with her help! She is a rockstar"
We responded:
"Skyler, Thank you so much for the glowing review! We are always happy to hear that people have a positive experience with our office - that is what we always strive for...and you are right, Chris is a rockstar! Rex"
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John Moore

May 27, 2025

5  out of  5
rating by John Moore
"Love state farm makes feel like I'm the only customer. Always about business but make you feel special. Thanks John Moore"
We responded:
"John . Thank You for the great review! I am glad that our office makes you feel that way. That is our goal. We want everyone to know that they are important and special. Thank You for your loyalty to my office ! Rex "
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sabine yaghi

May 19, 2025

5  out of  5
rating by sabine yaghi
"Working with Rex Sims - State Farm Insurance for a few years has consistently provided us excellent service ! They are friendly and helpful, especially ” Chris” she makes sure the insurance plan is easy to understand ! She takes the time to explain options clearly and patiently, ensuring everything was understood before a decision was made !! I highly recommend Chris to everyone :) she is incredibly knowledgeable and definitely the best insurance agent out there."
We responded:
"Thank you for your great review of our office! We appreciate your kind words... and you're right... Chris makes insurance easy! We're glad you've had a great experience with our office... that's our goal. We're always here for any future needs or help. Rex"
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DM

April 23, 2025

5  out of  5
rating by DM
"I have been with Rex for many years. He and his staff are all professional and do a great job working with you. HIGHLY RECOMMEND!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I am also very thankful for your loyalty to State Farm and my office! If there is anything else we can do to help, please let us know! Rex "
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Kathy Mikolajczak

April 21, 2025

5  out of  5
rating by Kathy Mikolajczak
"The Rex Sims State Farm Agency is truly amazing. I can't' find words the express my deep gratitude for the support and timely responses - EVERY TIME - to my questions. This was the first time I've ever had a claim. It came at a very stressful time, on top of the stress of having a homeowners claim. Chris B. was compassionate, available to answer all questions, always helpful and very supportive. The absolute same comments go out to my claims adjuster, Regis. His kindness, support and timliness of completing his portion of the work was beyond perfect. He was responsive and patiently answered all of my questions. It is impossible for me to measure how much stress he took off of my shoulders. I am very thankful to have had the support of Chris and Regis and this agency. Anyone who reads this that may be looking for a new insurance company - I know there are a lot of options out there - you absolutely can't go wrong with The Rex Sims Agency. Highly recommend."
We responded:
"Kathy... THANK YOU for all the positive comments ! I am so thankful everything went smoothly with your claim and that the process didn't add any additional stress. It's our goal to be as helpful and supportive as possible. You're right... Chris is great to work with! We all appreciate your 5 star review and recommendation! Rex"
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Vicki Reissig

April 15, 2025

5  out of  5
rating by Vicki Reissig
"Rex has been my insurance agent for more years than I can remember, and has met all of my insurance needs as they have changed over time. He always works to give me the best advice and information he can in whatever area I need help. His staff is excellent...so helpful! I'm amazed that they always remember me, no matter how long it's been since I last contacted them. I highly recommend Rex for all of your insurance needs!"
We responded:
"Vicki thank you so much for that fantastic review! We are delighted to know you always have a great experience with our State Farm office. I do have a great staff and they really enjoy what they do, and it shows. We are so thankful for having your business for so long and look forward to working with you in the future. Rex "
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J

April 6, 2025

5  out of  5
rating by J
"Chris has helped both myself and my girl get affordable insurance. She is wonderful!"
We responded:
"Thank you for your 5-star review! I am so glad that Chris was able to help you out and yes, she is wonderful. We are glad to have you on board. We will take great care of you! Rex "
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Lisa Schuster

March 6, 2025

5  out of  5
rating by Lisa Schuster
"My experience with State farm was wonderful Rex Sims and his team are amazing. I especially want to thank you Chris for all you’ve done to help me with my claim you answered all my questions and put my mind at ease. Thank you again!"
We responded:
"Lisa, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Chris is a great asset in our office and we are thankful to have her. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rex "
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Tim Bork

March 5, 2025

5  out of  5
rating by Tim Bork
"Very friendly and very helpful and great prices I highly recommend them"
We responded:
"Tim, We’re thankful for your feedback and appreciate the kind words ! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Rex"
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Mary Galvin

March 3, 2025

5  out of  5
rating by Mary Galvin
"I can't thank the Rex Sims' State Farm Insurance Agency Staff for their support and wonderful service during my recent car accident claim. The attention to detail and their kindness made this event very manageable. A special thank you to Daphne and Ann."
We responded:
"Mary, I appreciate your 5 star review! I am so glad that we could help you through this claim and that you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Rex "
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Joyce Kolasinski

January 10, 2025

5  out of  5
rating by Joyce Kolasinski
"I have been with state farm for about 40 years. My rep at present is Ann W. She always treats me with respect, has patience with me with problems or questions, and with a calm demeanor. Explains things so I understand. Answers the phone with such a pleasant tone. With the , new year, I thought I'd compliment you on your awesome emoyee."
We responded:
"Thank you for taking the time to share your feedback! I’m glad to hear that Ann has been able to assist you and provide the support you need. We appreciate your loyalty for the past 40 years and I will be sure to pass along your comments. If you ever have any questions or need assistance, feel free to reach out! -Rex"
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Angie Studer

January 7, 2025

5  out of  5
rating by Angie Studer
"Chris is my go to at the office, she is quick to respond, considerate and detailed with her responses. Greatly appreciated and highly recommended!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Chris was so helpful and attentive during your visit. We appreciate your recommendation and are here to provide support whenever you need it. Thank you for being a Good Neighbor! -Rex"
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Lisa Conklin

January 7, 2025

5  out of  5
rating by Lisa Conklin
"Wow, I can’t say enough good things about the professionalism, friendly, and effective customer service my husband and I have received . Rex, Chris, and all the other staffers have been incredible to work with , being it claims related to auto or home. It’s been this way for 30 years. Can’t recommend this office enough!"
We responded:
"Thank you so much for your kind words! It has truly been a pleasure working with you and your husband over the years. We're grateful for your continued support for all your auto and home insurance needs. It's always our goal to provide great service, and we're happy to know we've met your expectations. -Rex"
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Breann Relitz

November 5, 2024

5  out of  5
rating by Breann Relitz
"Chris is AMAZING!!! She’s very thorough and patient! She did a great job explaining every aspect of our policy and was so helpful when I hit a deer in our vehicle. 10/10 recommend Rex’s team and especially Chris!!! We very thankful to have such a great insurance team."
We responded:
"Thank you for the great review and sharing your experience. I’m glad to hear that Chris was able to assist you so well with your coverage and the deer incident. We appreciate your support of our team, and if you ever need help in the future, don’t hesitate to reach out. - Rex"
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Terrell Carter

October 14, 2024

5  out of  5
rating by Terrell Carter
"My agent is always convenient for me,she's tentative... she's accurate and helpful and it's always a great experience"
We responded:
"Hi Terrell, thank you for taking the time to share your experience! I’m pleased to hear that your visit was both convenient and helpful and that you’ve had a positive experience with our team. If you need anything or have questions, feel free to reach out! -Rex"